Privacy policy

Data protection declaration

Unless otherwise indicated below, the provision of your personal data is neither required by law nor contractually, nor is it necessary at the time of signing the contract. You are not required to make your data available. Not granting the data has no consequences. This only applies as long as no deviating information is provided in the subsequent development processes.
"Personal data" is any information that refers to an identified or identifiable natural person.

Server log files
You can visit our web pages without having to provide personal data.
With each access to our website, access data is transmitted from your Internet browser to us or to our web host / IT service provider and saved in the form of log data (so-called server log files). This saved data includes, for example, the name of the page accessed, the date and time of the access, the IP address, the amount of data transmitted and the requesting provider. The processing takes place on the basis of art. 6 letter f GDPR for the legitimate interest of ensuring the fault-free operation of our website as well as the improvement of our offer.
Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the United States. For Canada, there is an adequacy decision adopted by the EU Commission. For the United States there is an adequacy decision of the European Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not TADPF certified. This data transmission takes place on the basis of contractual obligations comparable to those of the standard contractual clauses of the EU Commission.

Contact

Manager/Data Protection Officer
If you wish, you can contact us. Data controller: Swetlana Winter , Schillerstrasse 47/49 , 22767 Hamburg Deutschland, +49 159 04328806, swetlana.winter@ccd-mail.de

You can contact our data protection officers directly here: Externe Datenschutzbeauftragte:
Swetlana Winter- CompanyCheck Deutschland GmbH
Schillerstr. 47/49
22767 Hamburg
Telephone: 0159-04328806

Initial contact with the customer via email
If you initially enter into business contact with us via e-mail, we will only collect your data (name, e-mail address, message text) in accordance with what you have provided. The data processing serves to manage and respond to your contact request.
If the contact process serves the execution of contractual measures (e.g. advice in case of purchasing interest, preparation of the offer) or if it concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 letter b of the GDPR.
If contact is made for other reasons, data processing is carried out on the basis of art. 6 para. 1 letter f of the GDPR out of our overriding legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your specific situation, to revoke the processing of personal data at any time, according to art. 6 (1) f GDPR.
We only use your e-mail address for processing your request. Your data will be deleted in compliance with the legal retention periods if you do not consent to further processing and use.

Tracking and processing when using the contact form
When using the contact form, we only collect personal data (name, e-mail address, message text) to the extent made available by you. The data processing serves to make contact.
If the contact process serves the execution of contractual measures (e.g. advice in case of purchasing interest, preparation of the offer) or if it concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 letter b of the GDPR.
If contact is made for other reasons, data processing is carried out on the basis of art. 6 para. 1 letter f of the GDPR out of our overriding legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your specific situation, to revoke the processing of personal data at any time, according to art. 6 (1) f GDPR.
We only use your e-mail address for processing your request. Your data will be deleted if you do not consent to further processing and use.

Customer Account Orders

Customer account
When opening a customer account, we request personal data to the extent necessary. The data processing serves to improve the shopping experience and simplify order processing. Data processing takes place on the basis of art. 6 (1) lit. a of the GDPR with your permission. You can revoke your authorization at any time, by means of communication, without affecting the legitimacy of the data processing that took place up until the revocation. Subsequently, your customer account will be deleted.

Collection, processing and forwarding of personal data during orders
During the order process, we collect and process your personal data solely for the purpose of fulfilling and processing your order and as far as is necessary for processing your request. The preparation of the data is necessary for the stipulation of the contract. A lack of predisposition does not allow the contract to be stipulated. The processing takes place on the basis of art. 6 paragraph 1 letter b GDPR and is necessary for the fulfillment of a contract with you.
Your data will be shared, for example, with shipping companies, dropshipping or fulfillment providers, payment service providers, order processing service providers and IT service providers. In all cases, we strictly comply with the legal provisions. The volume of data transmission is limited to a minimum.
Your data is also transmitted between Canada. For data transmissions to Canada the EU Commission has adopted an adequacy decision.

Ratings Advertising

Use of the e-mail address to send newsletters
We use your e-mail address to send you information and offers via newsletter, provided that you have expressly consented to this. The data processing has the sole purpose of advertising. To this end, we process your e-mail address and all other data that you voluntarily provided to us when registering for our newsletter.
The processing takes place on the basis of art. 6 par. 1 letter a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of the processing based on consent before its withdrawal.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by sending us a notification. Your email address will then be removed from the mailing list. Despite unsubscribing from the mailing list, we may continue to store your email address in a so-called blacklist to prevent you from receiving future newsletter emails from us. This storage takes place on the basis of art. 6 par. 1 letter f GDPR for our and your legitimate interest in preventing the reuse of your e-mail address for sending our newsletter. You have the right to object at any time to this processing of your personal data on grounds relating to your particular situation.

Shipping companies Cargo management

Transmission of the e-mail address to shipping companies for information on the status of the shipment
As part of the fulfillment of the contract, we pass on your e-mail address to the transport company, provided that you have expressly consented to it during the order process. The purpose of the transmission is to inform you about the status of the shipment by e-mail. Data processing takes place on the basis of art. 6 (1) lit. a of the GDPR with your permission. You can revoke your authorization at any time by notifying us or the transport company, without affecting the legitimacy of the data processing that took place up until the revocation.

Use of an external merchandise management system
For the fulfillment of the contract, we use a goods management system as part of order processing. In this regard, the personal data requested during the order are transmitted to ViA-Online GmbH, Kimplerstraße 296, 47807 Krefeld, Germany

Payment service provider

Using Amazon Payments
On our site we use the Amazon Payments payment service of Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxemburg; "Amazon Payments").
The data processing serves to be able to offer you payment via the Amazon Payments service.
To connect this payment service, Amazon Payments must collect, save and analyze data (e.g. IP address, device type, browser type, location of the device) when the website is called up. In this regard, Cookies can also be used. Cookies allow your browser to be recognized.
The use of Cookies or equivalent technologies occurs on the basis of Article 15 para. 3 p. 1 of the Telemedia Law. The processing of users' personal data takes place on the basis of art. 6 para. 1 letter f of the GDPR out of our overriding legitimate interest in a customer-oriented offer of payment methods. Users have the right, for reasons arising from their particular situation, to revoke such processing of their personal data at any time.
By choosing to use "Amazon Payments", the data necessary for processing the payment will be transmitted to Amazon Payments in order to be able to conclude the contract with you with the selected payment method. This processing takes place on the basis of art. 6, paragraph 1, lit. b of the GDPR. For more information on data processing when using the Amazon Payments payment service, please see the corresponding data protection declaration here: https://pay.amazon.com/de/help/201212490 (https://pay.amazon.com/de/help/201212490)

Using Klarna payment options
On our website we use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"). By selecting and using payment via Klarna, the data necessary for payment processing is transmitted to Klarna, so that we can conclude the contract with your selected payment method. The processing takes place on the basis of art. 6 paragraph 1 letter. b of the GDPR.

For this purpose, cookies can be saved which allow your browser to be recognised. The data processing thus takes place on the basis of art. 6 para. 1 let f GDPR out of our overriding legitimate interest in a customer-oriented offer of various payment types. The user has the right, for reasons arising from his particular situation, to object to and withdraw such processing of his personal data at any time.

"Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant bank transfer), "Financing" (installment purchase)
For individual payment methods such as "Pay later" (invoice), "Pay now" (payment by direct debit, credit card, instant bank transfer), "Financing" (installment purchase), Klarna reserves the right to obtain credit information based on mathematical-statistical procedures using credit agencies.
For this purpose, Klarna transmits the personal data necessary for a credit check, such as first and last name, address, gender, e-mail address, IP address and order data for the purpose of identity and credit verification, to a credit agency. Furthermore, it uses the information received on the statistical probability of non-payment for an informed decision on the creation, execution or termination of the contractual relationship. The solvency report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical models and in the calculation of which, among other things, address data are included. Your legitimate interests will be considered in accordance with the provisions of the law. The data processing has the purpose of a credit check for the initiation of the contract. The processing takes place on the basis of art. 6 paragraph 1 letter. f GDPR due to our overriding legitimate interest in protection against non-payment in cases where Klarna makes an advance. The user has the right, for reasons relating to his particular situation, to object at any time to the processing of personal data concerning him provided for by art. 6 paragraph 1 letter. f of the GDPR by communication to Klarna. The communication of the data is necessary for the conclusion of the contract with the payment method requested by you. If you do not provide the data, it will not be possible to stipulate the contract with the payment method you have chosen. For further information, specifically about the credit agencies with which Klarna shares your personal data, please visit https://cdn.klarna.com/1 .0/shared/content/legal/terms/0/de_de/credit_rating_agencies (https://cdn.klarna.com/1 .0/shared/content/legal/terms/0/de_de/credit_rating_agencies).

General information about Klarna can be found at: https://www.klarna.com/de/ (https://www.klarna.com/de/). Your personal data will be processed by Klarna in accordance with applicable data protection legislation and as set out in Klarna's data protection policy at https://cdn.klarna.com/1 .0/shared/content/legal/terms/0/de_de/privacy (https://cdn.klarna.com/1 .0/shared/content/legal/terms/0/de_de/privacy).

Our website uses Cookies. Cookies are small text files that are saved by a website on the user's hard drive. If a user calls up a website, a cookie is saved on the user's operating system. This cookie contains a characteristic sequence of symbols, which allows a unique identification of the browser the next time the website is called up.

Cookies are saved on your computer. For this reason, you have full control over the use of Cookies. By selecting corresponding technical settings in your internet browser, you can receive notification when Cookies are set, decide whether to accept them individually, as well as save Cookies and prevent the transmission of the data contained therein. Cookies already saved can be deleted at any time. However, we warn you that this way, you will not be able to use all the functions of this website.
At the following links, you can find out how to manage the cookies of the main browsers (or even disable them): Chrome Browser: https://support.google.com/accounts/answer/61416?hl=it (https://support.google.com/accounts/answer/61416?hl=it)
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09)
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Technically necessary cookies
Insofar as no further information is provided in the following data protection declaration, we only use these technically necessary Cookies to make our offer more user-friendly, effective and secure. Furthermore, cookies allow our systems to recognize your browser even after you have changed pages and therefore offer you services. Some functions of our website cannot be offered without the use of Cookies. For these it is in fact necessary for the browser to be recognized even after changing pages.

The use of Cookies or equivalent technologies occurs on the basis of Article 25 para. 2 TDDDG. The processing takes place on the basis of art. 6 para. 1 letter f of the GDPR from our overriding legitimate interest in ensuring the optimal functioning of the website as well as in the simple and effective configuration of our offer.
You have the right, for reasons arising from your specific situation, to revoke the processing of your personal data at any time, which takes place on the basis of art. 6 (1) lit. f of the GDPR.

Plug-ins

Using Google Tag Manager
On our website we use the Google Tag Manager service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). This application manages JavaScript tags and HTML tags used in particular to implement tracking and analysis tools. The data processing is aimed at the needs-based configuration and optimization of our website. Google Tag Manager itself does not save cookies or process personal data. However, it allows the activation of additional tags that can collect and process personal data. Further information on the terms of use and data protection can be found at https://www.google.com/intl/de/tagmanager/use-policy.html (https://www.google.com/intl/de/tagmanager/use-policy.html)

Rights of interested parties and duration of saving

Save duration
Upon completion of the contract, the data is first saved for the duration of the guarantee period, i.e. in compliance with the legislative retention periods, in particular from a tax and commercial point of view, and then deleted after the expiry period, provided that you have not consented to further processing and use.

Rights of the interested party
If the legal provisions are in place, you have the rights from Articles 15 to 20 of the GDPR: right to information, authorization, deletion, limitation of processing and data transferability.
Furthermore, according to Art. 21 (1) GDPR, you have a right of revocation against processing, which is based on art. 6 (1) GDPR, as well as against processing for the purpose of direct advertising.

Right to complain to the supervisory authorities
According to the art. 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you suspect that the processing of your personal data has not taken place regularly.
You can appeal, among others, to the responsible supervisory authority who can be reached at the following contact details:

Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein Postfach 71 16 24171 Kiel Tel.: +49 431 9881200 Fax: +49 431 9881223 E-Mail: mail@datenschutzzentrum.de

Right of revocation
If the processing of the listed personal data is based on our legitimate interest in accordance with Art. 6 par. 1 letter f of the GDPR, you have the right, for reasons arising from your particular situation, to revoke this processing at any time with effect for the future.
After your revocation, the processing of the data concerned will cease, unless we can demonstrate mandatory and protection-related reasons for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
last update: 22.10.2024